FAQ

A: First, you can customize step by step according to the quotation process. We will provide the design draft according to your requirements, and after you confirm that it is correct, we will start to make samples. After the sample passes your review, it will enter the mass production stage, and the shipment will be arranged after the production is completed.

A: Of course. You can send us the design files (such as AI, PDF, PNG, JPG and JPEG), and make sure that the files are clear and the resolution is sufficient. Our team will customize according to your design to ensure that the final product is consistent with your design.

A: Common materials include composites, clay, plastics and ceramics.

A: The general minimum order quantity is 25. But the specific quantity may vary depending on the material and process complexity you choose.

A: The price mainly depends on the chip material, quantity, design complexity and delivery time. You can provide detailed requirements and we will give you an accurate quotation.

A: We strictly control every process in the production process, from raw material procurement to finished product inspection, and have professional quality inspectors to check. And provide after-sales guarantee, if there are any quality problems with the product, we will be responsible for solving them.

A: We accept Visa, MasterCard, American Express, Discover Card, check or money order.

A: Of course, our team will send you tracking information by email after production. 

A: Please email us at Info@gs-jj.com so that we can solve the problem as soon as possible.